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<html xmlns="http://www.w3.org/1999/xhtml">
<head>
    <title></title>
            <link href="/Styles/css.css" rel="stylesheet" type="text/css" />
    <link href="/Styles/ts_css.css" rel="stylesheet" type="text/css" />
</head>
<body>
    <div id="main">
        <div class="tsnr">
            <div class="tsnr_1">
                <div class="tsnr_1_font">
                    投诉内容</div>
            </div>
            <div class="tsnr_2">
                <table class="table_list2" border="0" cellspacing="2" cellpadding="2">
                    <tbody>
                        <tr>
                            <td style="cursor: pointer" class="table_list2_style1" onclick="showWaringHis()"
                                width="13%">
                                预警信息
                            </td>
                            <td style="cursor: pointer" class="table_list2_style2" onclick="showWaringHis()"
                                width="20%">
                                <span id="ucComplaintInfo_lblWaringType">&nbsp;<img alt="" src="../images/yj_green.png"
                                    width="12" height="12">&nbsp;&nbsp;</span>
                            </td>
                            <td class="table_list2_style1" width="13%">
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="ucComplaintInfo_lblWarningNames"></span>
                            </td>
                            <td class="table_list2_style1" width="14%">
                                <span id="ucComplaintInfo_spTime"></span>
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="ucComplaintInfo_lblTime"></span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1" width="13%">
                                客户类型
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="ucComplaintInfo_lblCustomerType">商户</span>
                            </td>
                            <td class="table_list2_style1" width="13%">
                                所属项目
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="ucComplaintInfo_lblProjectName">无锡滨湖万达广场</span>
                            </td>
                            <td class="table_list2_style1" width="14%">
                                投诉次数
                            </td>
                            <td class="table_list2_style2" width="20%">
                                <span id="ucComplaintInfo_lblComplaintCount">1</span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                投诉人姓名
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblComplaintName" title="福红娜">福红娜</span>
                            </td>
                            <td class="table_list2_style1">
                                首选联系方式
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblContactFirst"></span>
                            </td>
                            <td class="table_list2_style1">
                                其他联系方式
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblContactOther"></span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                邮箱地址
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblEmail"></span>
                            </td>
                            <td class="table_list2_style1">
                                投诉来源
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblComplaintSource">400电话</span>
                            </td>
                            <td class="table_list2_style1">
                                受理人姓名
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblCreateUserName">李梦婕</span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                投诉受理时间
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblCreateTime">2012/8/10 18:25:25</span>
                            </td>
                            <td class="table_list2_style1">
                                <span id="ucComplaintInfo_textType">二次计划反馈时间</span>
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblFeedbackTime">2012/8/10 19:50:00</span>
                            </td>
                            <td class="table_list2_style1">
                                <span id="ucComplaintInfo_textTypeTime">反馈客户时间</span>
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblTypeTime">2012/8/10 18:32:04</span>
                            </td>
                        </tr>
                        <tr id="ucComplaintInfo_tr_BusinessType">
                            <td class="table_list2_style1">
                                商户类型
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblBusinessType">主力店</span>
                            </td>
                            <td class="table_list2_style1">
                                商户名称及编号
                            </td>
                            <td class="table_list2_style2" colspan="3">
                                <span id="ucComplaintInfo_lblBusinessName"></span>
                            </td>
                        </tr>
                        <tr>
                            <td class="table_list2_style1">
                                投诉内容
                            </td>
                            <td class="table_list2_style2" colspan="5">
                                <span id="ucComplaintInfo_lblComplaintContent">一般一般一般</span>
                            </td>
                        </tr>
                        <tr id="ucComplaintInfo_state">
                            <td class="table_list2_style1">
                                投诉级别
                            </td>
                            <td class="table_list2_style2">
                                <span id="ucComplaintInfo_lblComplaintLevelId">较大投诉</span> &nbsp;
                            </td>
                            <td class="table_list2_style1">
                                定级原因
                            </td>
                            <td class="table_list2_style2" colspan="3">
                                <span id="ucComplaintInfo_lblGradingReasonsId">一般投诉处理不当导致重复投诉或越级</span> &nbsp;
                            </td>
                        </tr>
                    </tbody>
                </table>
            </div>
        </div>
        <div style="display: none" id="waringHIs">
            <table id="complaintList" class="tablist" width="100%">
                <thead id="tablistHer">
                    <tr>
                        <th>
                            预警信息
                        </th>
                        <th>
                            预警类型
                        </th>
                        <th>
                            投诉级别
                        </th>
                        <th>
                            投诉单状态
                        </th>
                        <th>
                            责任人
                        </th>
                    </tr>
                </thead>
                <tbody id="tab">
                </tbody>
                <tbody>
                    <tr id="ucComplaintInfo_content">
                        <td colspan="5" align="middle">
                            暂无信息
                        </td>
                    </tr>
                </tbody>
            </table>
        </div>
        <input id="hidComplaintId" value="14863F9D3E2B46678D3FB89B082B6511" type="hidden"
            name="ucComplaintInfo$hidComplaintId">
        <input id="hidComplaintState" value="7" type="hidden" name="ucComplaintInfo$hidComplaintState">
        <div class="blank8">
        </div>
        <div class="tsdj">
            <div class="tsdj_1">
                <div class="tsdj_1_font">
                    反馈客户</div>
            </div>
            <div id="firstFedback">
                <input id="hidFeedbackId" value="EB2E9AFE50D5445AA7DC5FBD15882D12" type="hidden"
                    name="hidFeedbackId">
                <div class="tsdj_2">
                    <table class="table_list1" border="0" cellspacing="2" cellpadding="2">
                        <tbody>
                            <tr>
                                <td class="table_list1_style1" width="13%">
                                    <font class="red">*</font>&nbsp;客户接受度
                                </td>
                                <td class="table_list1_style2" width="18%">
                                    <select style="width: 99%" id="drpAcceptance" class="aspNetDisabled"   onchange="changeUpgrade()"
                                        name="drpAcceptance">
                                        <option selected value="1237CD7407014F0287B72746DBEDDC7A">客户接受</option>
                                        <option value="DB0E117D553C4B7DA10FDE57B8AF772E">分歧较大且不可调和</option>
                                        <option value="03D7D629789148CEBC6441CE33CE5C90">分歧较小</option>
                                    </select>
                                    <input id="hidCreateTime" type="hidden" name="hidCreateTime">
                                </td>
                                <td class="table_list1_style1" width="13%">
                                    <font class="red">*</font>&nbsp; 是否升级
                                </td>
                                <td class="table_list1_style2" width="16%">
                                    <select style="width: 99%" id="drpIsUpgrade" class="aspNetDisabled"   onchange="changeFeedBack()"
                                        name="drpIsUpgrade">
                                        <option selected value="0">否</option>
                                        <option value="1">是</option>
                                    </select>
                                </td>
                                <td class="table_list1_style1" width="16%">
                                    <font class="red">*</font>&nbsp;计划处理完成时间
                                </td>
                                <td class="table_list1_style2" nowrap>
                                    <input style="width: 82%" id="txtProgramTime" class="aspNetDisabled" onfocus="datePicker()"
                                          value="2012/8/10 19:30:00" type="text" name="txtProgramTime">
                                    <img onclick='$("#txtProgramTime").focus()' alt="" align="absMiddle" src="../images/date.gif"
                                        width="17" height="20">
                                </td>
                            </tr>
                            <tr>
                                <td class="table_list1_style1">
                                    <span style="color: red">*</span>是否要二次反馈
                                </td>
                                <td class="table_list1_style2">
                                    <select style="width: 99%" id="drpIsFeedBack" class="aspNetDisabled"   onchange="isFeedBack()"
                                        name="drpIsFeedBack">
                                        <option selected value="F5EBD345B2F840039F056887B8B42492">是</option>
                                        <option value="D425CD63866C4F26BA638E76B78723B6">否</option>
                                    </select>
                                </td>
                                <td class="table_list1_style1" width="14%">
                                    <div id="pnlFeedbackTimeTitle" class="spFeedbackTime">
                                        <span style="color: red">*</span>计划二次反馈时间
                                    </div>
                                </td>
                                <td class="table_list1_style2" width="18%" nowrap>
                                    <div id="pnlFeedbackTime" class="spFeedbackTime">
                                        <input style="width: 82%" id="txtFeedbackTime" class="aspNetDisabled" onfocus="datePicker()"
                                              value="2012/8/10 19:50:00" type="text" name="txtFeedbackTime">
                                        <img onclick='$("#txtFeedbackTime").focus()' alt="" align="absMiddle" src="../images/date.gif"
                                            width="17" height="20">
                                    </div>
                                </td>
                                <td class="table_list1_style1" width="8%" colspan="2" align="right">
                                </td>
                            </tr>
                            <tr>
                                <td class="table_list1_style1">
                                    <span style="color: red">*</span>反馈内容
                                </td>
                                <td class="table_list1_style2" colspan="5">
                                    <textarea style="width: 99%" id="txtContent" class="aspNetDisabled"   rows="5"
                                        cols="20" name="txtContent">g </textarea>
                                </td>
                            </tr>
                            <tr>
                                <td class="table_list1_style1">
                                    备注
                                </td>
                                <td class="table_list1_style2" colspan="5">
                                    <textarea style="width: 99%" id="txtRemarks" class="aspNetDisabled"   rows="5"
                                        cols="20" name="txtRemarks"></textarea>
                                </td>
                            </tr>
                        </tbody>
                    </table>
                    <div id="fristFeedbackBtnDiv">
                        <div class="operate">
                            <ul>
                                <li>
                                    <input id="btnFeedbackIsDraft" class="button"   onclick="feedback(this,0)"
                                        value="暂存" type="button" name="btnFeedbackIsDraft">
                                </li>
                                <li>
                                    <input id="btnFeedbackSave" class="button"   onclick="feedback(this,1)" value="提交"
                                        type="button" name="btnFeedbackSave"></li>
                                <li>
                                    <input id="btnFeedbackUpdate" class="button"   onclick="feedback(this,2)"
                                        value="修改" type="button" name="btnFeedbackUpdate">
                                </li>
                                <li>
                                    <input id="btnFeedbackClose" class="button" onclick="page_Close();" value="关闭" type="button"
                                        name="btnFeedbackClose">
                                </li>
                            </ul>
                        </div>
                    </div>
                </div>
            </div>
            <div id="seconFeedback">
                <div class="tsdj_2">
                    <table class="table_list1" border="0" cellspacing="2" cellpadding="2">
                        <tbody>
                            <tr>
                                <td class="table_list1_style1" width="13%">
                                    <font class="red">*</font>&nbsp;客户接受度
                                </td>
                                <td class="table_list1_style2" width="18%">
                                    <select style="width: 99%" id="drpAcceptanceSecond" class="aspNetDisabled"  
                                        onchange="changeUpgrade(true)" name="drpAcceptanceSecond">
                                        <option selected value="1237CD7407014F0287B72746DBEDDC7A">客户接受</option>
                                        <option value="DB0E117D553C4B7DA10FDE57B8AF772E">分歧较大且不可调和</option>
                                        <option value="03D7D629789148CEBC6441CE33CE5C90">分歧较小</option>
                                    </select>
                                    <input id="hidCreateTimeSecond" type="hidden" name="hidCreateTimeSecond">
                                </td>
                                <td class="table_list1_style1" width="13%">
                                    <font class="red">*</font>&nbsp; 是否升级
                                </td>
                                <td class="table_list1_style2" width="13%">
                                    <select style="width: 99%" id="drpIsUpgradeSecond" class="aspNetDisabled"  
                                        onchange="changeFeedBack(true)" name="drpIsUpgradeSecond">
                                        <option selected value="0">否</option>
                                        <option value="1">是</option>
                                    </select>
                                </td>
                                <td class="table_list1_style1" width="16%">
                                    <font class="red">*</font>&nbsp;计划处理完成时间
                                </td>
                                <td class="table_list1_style2" nowrap>
                                    <input style="width: 82%" id="txtProgramTimeSecond" class="aspNetDisabled" onfocus="WdatePicker({ readOnly: true, dateFmt: 'yyyy-MM-dd HH:mm:ss' });changeTimeApproval();"
                                          onchange="changeTimeApproval()" value="2012/8/17 18:30:03" type="text"
                                        name="txtProgramTimeSecond">
                                    <img onclick='$("#txtProgramTimeSecond").focus()' alt="" align="middle" src="../images/date.gif"
                                        width="17" height="20">
                                </td>
                                <td class="table_list1_style2">
                                    <input style="display: none" id="btnApprovalSecond" class="button"   onclick="feedbackApproval(this)"
                                        value="中止" type="button" name="btnApprovalSecond">
                                    <input id="btnApprovalTwoSecond" class="button" onclick="feedbackTwoApproval(this)"
                                        value="审批" type="button" name="btnApprovalTwoSecond">
                                </td>
                            </tr>
                            <tr>
                                <td class="table_list1_style1">
                                    <span style="color: red">*</span>反馈内容
                                </td>
                                <td class="table_list1_style2" colspan="6">
                                    <textarea style="width: 99%" id="txtContentSecond" class="aspNetDisabled"  
                                        rows="5" cols="20" name="txtContentSecond">f </textarea>
                                </td>
                            </tr>
                            <tr>
                                <td class="table_list1_style1">
                                    备注
                                </td>
                                <td class="table_list1_style2" colspan="6">
                                    <textarea style="width: 99%" id="txtRemarksSecond" class="aspNetDisabled"  
                                        rows="5" cols="20" name="txtRemarksSecond"></textarea>
                                </td>
                            </tr>
                            <tr>
                                <td class="table_list1_style1">
                                    &nbsp;
                                </td>
                                <td class="table_list1_style2" colspan="6">
                                    <span style="color: red">注意: 提交后，系统将自动发送短信给业务人员</span>
                                </td>
                            </tr>
                        </tbody>
                    </table>
                    <input id="hidFeedbackIdSecond" value="46F1C99A433C4594856D24556B7C6DC6" type="hidden"
                        name="hidFeedbackIdSecond">
                    <div class="operate">
                        <ul>
                            <li>
                                <input id="btnFeedbackIsDraftSecond" class="button"   onclick="feedback(this,0,true)"
                                    value="暂存" type="button" name="btnFeedbackIsDraftSecond">
                            </li>
                            <li>
                                <input id="btnFeedbackSaveSecond" class="button"   onclick="feedback(this,1,true)"
                                    value="提交" type="button" name="btnFeedbackSaveSecond"></li>
                            <li>
                                <input id="btnFeedbackUpdateSecond" class="button"   onclick="feedback(this,2,true)"
                                    value="修改" type="button" name="btnFeedbackUpdateSecond">
                            </li>
                            <li>
                                <input id="btnFeedbackCloseSecond" class="button" onclick="page_Close();" value="关闭"
                                    type="button" name="btnFeedbackCloseSecond">
                            </li>
                            <li>
                                <img onclick="SendSMS(5);" alt="" src="../Images/sendSMS.gif">
                            </li>
                        </ul>
                    </div>
                </div>
            </div>
        </div>
        <div class="blank8">
        </div>
        <input id="hidIsFeedBack" value="1" type="hidden" name="hidIsFeedBack">
        <input id="hidIsAdmins" value="1" type="hidden" name="hidIsAdmins">
        <input id="hidTimeApproval" value="2012/8/15 10:53:24" type="hidden" name="hidTimeApproval">
        <div>
            <iframe style="border-bottom: 0px; border-left: 0px; border-top: 0px; border-right: 0px"
                id="fileUpLoadIframe" onload="iFrameHeight()" height="57" marginheight="0" src="FileUpLoadTest.html?complaintId=14863F9D3E2B46678D3FB89B082B6511&amp;processUuid=5&amp;processName=反馈客户&amp;Index=5"
                frameborder="0" width="100%" name="frmContainer" marginwidth="0" scrolling="no">
            </iframe>
        </div>
    </div>
</body>
</html>
